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Request IT Support

Submit a Service Request

Need assistance from our technical support team? Complete the form below and an AlphaTek technician will review your request and contact you as soon as possible. Whether you need help with your computer, Microsoft 365, networking, cybersecurity, or business applications, we're here to help.

Service Request Form

Please provide as much information as possible so our technicians can diagnose your issue quickly and efficiently.

Is this request for:

Business Home

First Name *

Last Name *

Company Name

Job Title

Email Address *

Address

City

Province / State

Postal / ZIP Code

Home Phone

Work Phone

Mobile Phone

Preferred Contact Method

Email Mobile Phone Work Phone

Best Time to Contact You

Morning Afternoon Evening

Operating System

Windows 11 Windows 10 Windows Server macOS Linux Other

If Other, please specify

Device Type

Manufacturer / Brand

Model Number

Serial Number

Microsoft 365 User Email

Is this issue affecting multiple users?

Yes No

Priority Level

Type of Support Required

General IT Support Microsoft 365 Email Issues Printer Support Network / Wi-Fi Server Support Backup & Recovery Cybersecurity Remote Support Hardware Repair New User Setup Software Installation Other

When did the problem begin?

Have you already tried anything to resolve the issue?

Detailed Description of the Issue *

File Upload

You can upload screenshots, PDFs, Word documents, Excel files, ZIP files, or images that may help explain the issue.

I authorize AlphaTek MSP to contact me regarding this support request

Need Immediate Assistance?

24/7 Availability
Monday – Friday

Emergency Support
Available for Managed Service clients.

Email
support@alphatekmsp.com

Phone
(416) 821-3891

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